Here you will find information on how to handle and care for your products. Each material is unique, and so we have provided instructions specific for each type of product. With correct usage and care, your product will provide you with years of enjoyment, and will change and adapt to your lifestyle as time passes.

Earthenware and Porcelain

Any material made through shaping and firing soil or stone is called 'tojiki' in Japanese. This umbrella term covers both earthenware (toki) and porcelain (jiki). Although frequently used in western countries, the separate term 'stoneware' is not recognized in East Asia. Instead, such items are considered to be a type of porcelain in Japan.


Earthenware is derived from special 'potters' clay' that has usually been glazed and then fired at relatively low temperatures in a kiln. This particular process means that the shape, texture and hue of each piece is unique. These ceramics also have a certain porosity, which means that, as water is absorbed into the piece over time, the color will gradually alter due to the appearance of fine surface cracks (crazing). These changes are considered to be one of the most attractive features of earthenware.


Porcelain is manufactured from ground porcelain stone, which is worked into a clay. This clay is then fired in a kiln at a high temperature. Such elevated temperatures cause the feldspar and silica in the porcelain stone to turn into glass. The resulting product is typically quite thin and has a particular transparency, alongside a notably smooth surface. Unlike earthenware, porcelain is impermeable. Consequently, porcelain vessels will neither stain nor acquire off-smells.


There is a range of glassware available - crystal glass, soda-lime glass, and heat-resistant glass to name a few - all of which have slightly different properties, durability and transparency. Please refer to the care guide enclosed with your product to ascertain any specific requirements for that item. In general, due to the delicate nature of glassware, care must be taken in handling, washing and cleaning it.


Lacquerware are items that have been covered in layers of the white sap of the lacquer tree. These layers result in a product that is very hard-wearing, antiseptic, antibacterial, and resistant to heat and water. Lacquerware is best used on a regular basis; the gentle washing and drying after use causes improvements in the luster of the surface over years of usage. Such changes are one of the most sought-after aspects of lacquerware.


Products made from tin have been popular for centuries; the metal's unique properties allow it to be easily molded, while it is also resistant to oxidation, thereby retaining its understated shine. Tin is a particularly good choice for drinking cool drinks due to its thermal conductivity and its perceived ability to soften the texture of drinks.

Wooden Wares

Wood is practical, versatile and generally lightweight. Its insulating properties make it ideal for holding hot liquid and foods. Nevertheless, there are a range of treatments used for wood, such as oil, beeswax, resin. And these have a significant effect on how a given wooden product should be handled. Please refer to the care guide enclosed with your product to ascertain any specific requirements for that item.

Leather Products

If cared for properly, leather products can last a lifetime, thanks to the durability of the material. Leather also softens with age, and gains luster over time.